OPTP Soft Movement Ball - 12 Inch Exercise and Pilates Ball for Yoga and Core Stability Soft Inflatable Physical Therapy Ball Features Easy-Grip Texture

We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Return Window:

You may request a return within 14 days of receiving your item.

Eligibility for Returns:

To qualify for a return, the item must:

• 
  Be unused and in its original condition
  
• 
  Be in the original packaging
  
• 
  Not be damaged due to misuse
  

Non-Returnable Items:

Certain items such as worn clothing, used products, or hygiene-sensitive items may not be eligible for return.

Refunds:

Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping:

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Damaged or Incorrect Items:

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

Order Cancellations:

Orders can only be canceled within 12 hours of purchase. After this time, the order may already be processed for shipping.

If you have any questions, please contact our support team—we’re here to assist you.